Frequently Asked Questions
Can I use heat on my Aurah Hair?
Absolutely! Our wigs can take heat up to 180 degrees, but the trick to getting the perfect curls on your wavy or bouncy hair is styling on low heat.
Does the wig tangle or shed?
Like all futura fibre hair, minimal tangling can occur over time, especially at the nape area. However, with gentle brushing and proper care, tangling and shedding are kept minimal.
How long does the wig last?
With proper care, our wigs can last several months. Longevity depends on how often you wear it and how well you maintain it.
Can I wash the wig?
Yes, the wig can be washed. We recommend using mild shampoo and cold water. Allow it to air-dry to maintain the texture and shape, then style on low heat.
Does the wig come pre-styled or do I have to style it myself?
Most of our wigs come pre-styled and pre-plucked with an adjustable band which makes it glueless. All you have to do is tint to match your skin tone and cut off the excess lace. You can also customize or style it further if desired.
Bonus Questions
⁃ How long does delivery take?
⁃ Do you offer nationwide shipping?
⁃ Do you accept returns or exchanges?
Answers to these questions can be found here.